Investor Services

Investor Services is a comprehensive options resource center that provides information and supports all products traded on all OCC Participant Exchanges. By calling 1-888-678-4667 or e-mailing investorservices@theocc.com, representatives can answer questions and process requests.

Investor Services Hours:

Investor Services closes at 3:30 p.m. (CT) every Monday for training purposes, but maintains regular hours on Mondays following Expiration.
We are opened all other trading days from 7:30 a.m. to 5:00 p.m. (CT).

The functions of Investor Services include:

• Fulfilling requests for The Options Industry Council (OIC), OCC and Exchange-specific materials which include free videos, interactive educational software and brochures. The center has information about any product OCC clears.
• Taking registrations for OIC-sponsored seminars.
• Answering basic options-related questions using industry terms, product specifications and discussions about basic risks and rewards associated with options.
• Responding to more complex strategic and operational questions for specific options trades and strategies.

While not soliciting securities or providing investment advice, Investor Services desires to motivate investors and brokers to look at the advantages of investing in the options market.

This web site discusses exchange-traded options issued by The Options Clearing Corporation. No statement in this web site is to be construed as a recommendation to purchase or sell a security, or to provide investment advice. Options involve risk and are not suitable for all investors. Prior to buying or selling an option, a person must receive a copy of Characteristics and Risks of Standardized Options. Copies of this document may be obtained from your broker, from any exchange on which options are traded or by contacting The Options Clearing Corporation, One North Wacker Dr., Suite 500, Chicago, IL 60606 (1-888-678-4667).

© 2012 The Options Clearing Corporation. All rights reserved.